Shipping Policy
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Shipping Thru FEDEX & USPS & UPS Other Courier Services.
(Delivery time approx. 6-7 days after dispatch depending on location).
All shipping costs include tracking and insurance. All orders take 6-7 business days upon payment to process before they are shipped out for delivery. Please allow an additional 3-4 business days processing for custom-sizing and special orders.
To prevent your packages from being lost or stolen, signature is required for all deliveries.
Refunds & Returns
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We check all our items for manufacturing and the stone quality used in making the item before dispatch. However in rare case if the item which reached to you is defective or not up to your satisfaction. We provide 100% money back guarantee or exchange.
We provide 15 days cooling-off period with every purchase you make. Any dissatisfaction with the jewelry, we guarantee cash back. kindly contact us immediately by email for any REFUND/EXCHANGE.
Note: We do not reimburse the shipping cost.
Feedback
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We take pride in our products and we would like nothing more than for you to have a positive experience when shopping with us. Misunderstandings may occur so in the unlikely event you experience any problems, prior to leaving neutral or negative feedback email us.
Your satisfaction is the only way to our success and we will do our best to keep it that way. We're not happy unless you are!